6 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
- Design and implement scalable programs to manage thousands of small publishers effectively, minimizing manual interactions
- Lead the adoption of AI-driven tools, including generative AI, chatbots, and automation workflows, to scale operations and streamline communications with thousands of publishers efficiently
- Develop and execute strategies to grow publisher revenue while delivering excellent service
Operational Excellence :
Build and manage automated workflows for tasks like publisher communication, performance tracking, and process optimizationEstablish clear KPIs and reporting mechanisms to monitor program success and team performanceIdentify and eliminate inefficiencies in current processes to improve team productivity and scalabilityLeadership & Team Management :
Lead, mentor, and develop a team of four managers to execute the long-tail program effectivelyFoster a collaborative and results-oriented culture, ensuring team alignment with company objectivesProvide clear guidance on roles, responsibilities, and goals to enhance team accountability and performanceStrategic Innovation :
Stay ahead of advancements in AI and automation technologies, applying them to improve publisher monetization strategies, enhance scalability, and future-proof the businessActively contribute to the company’s product and technology initiatives by representing the needs of smaller publishers in discussions and developmentsContinuously identify new opportunities to enhance program scalability, revenue growth, and publisher satisfactionTrack and analyze revenue performance metrics (monthly, quarterly, yearly) to ensure growth targets are metDevelop initiatives to boost publisher revenue, including proactive optimization recommendations and strategic improvementsJob Description
What will you do :
Program Development & Execution :
Design and implement scalable programs to manage thousands of small publishers effectively, minimizing manual interactionsLead the adoption of AI-driven tools, including generative AI, chatbots, and automation workflows, to scale operations and streamline communications with thousands of publishers efficientlyDevelop and execute strategies to grow publisher revenue while delivering excellent serviceOperational Excellence :
Build and manage automated workflows for tasks like publisher communication, performance tracking, and process optimizationEstablish clear KPIs and reporting mechanisms to monitor program success and team performanceIdentify and eliminate inefficiencies in current processes to improve team productivity and scalabilityLeadership & Team Management :
Lead, mentor, and develop a team of four managers to execute the long-tail program effectivelyFoster a collaborative and results-oriented culture, ensuring team alignment with company objectivesProvide clear guidance on roles, responsibilities, and goals to enhance team accountability and performanceStrategic Innovation :
Stay ahead of advancements in AI and automation technologies, applying them to improve publisher monetization strategies, enhance scalability, and future-proof the businessActively contribute to the company’s product and technology initiatives by representing the needs of smaller publishers in discussions and developmentsContinuously identify new opportunities to enhance program scalability, revenue growth, and publisher satisfactionRevenue Management :Track and analyze revenue performance metrics (monthly, quarterly, yearly) to ensure growth targets are metDevelop initiatives to boost publisher revenue, including proactive optimization recommendations and strategic improvementsRequirements
Who you are :
Proven experience in program management, ideally in a role involving large-scale operations or managing long-tail clientsKnowledge of automation tools and experience implementing solutions like chatbots, generative AI, or similar technologies to improve efficiency will be a plusOperationally excellent with a track record of designing and executing scalable programsSolid understanding of publisher monetization and experience driving revenue growthExceptional leadership skills with experience managing and mentoring teams to achieve resultsData-driven decision-making and the ability to establish and track performance metricsStrong communication and collaboration skills to effectively work across teams and represent business needs in discussionsWill be a plus :
Familiarity with ad monetization and publisher platformsExperience with AI-driven tools or technology innovation for process optimizationBackground in managing long-tail or high-volume client portfoliosSeniority level
Seniority level
Associate
Employment type
Employment type
Full-time
Job function
Job function
Marketing
Industries
Professional Services
Referrals increase your chances of interviewing at MGID by 2x
Sign in to set job alerts for “Head of Customer Support” roles.
Head of Customer success & support Spain
Head of Customer success & support Spain
Director, Software Innovation & Prototyping
Head of Technology - Game Development Studio
Software Testing Manager – Automation & Quality Engineering
Linux Enablement - Software Engineering Manager
Software Engineering Manager - Sustaining Engineering
Software Engineering Manager, Ubuntu Gaming
Software Platform Engineering Manager - Ubuntu for Next-Gen Silicon
Software Engineering Manager - Cross-platform C++ - Multipass
Software Engineering Manager - Cross-platform C++ - Multipass
Software Engineering Manager - Cross-platform C++ - Multipass
Software Engineering Manager - Ubuntu Linux Kernel
Head of Underwriting Support (with Business Analyst Manager experience)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
J-18808-Ljbffr
