HyperGuest, is a dynamic start-up company that develops groundbreaking, game-changing technology for the international travel industry. We are growing and hiring an Account Manager to continue our global expansion. The account manager plays a key role in the organization. You will be the main point of contact for your designated customers and liaise with different departments within Hyperguest to make sure all operations run smoothly.
Responsibilities :
- Cover all necessary actions and measures to guarantee the best relations and performance of our customers
- Continuous sales performance monitoring and optimization based on volume, revenues and contract values
- Constant communication with accounts to optimize connection and identify sales opportunities
- Bring contracts between travel partners and hotels
- Resolution of escalated customer service requests
Requirements :
2 years experience, preferably in the travel or travel-tech industry, hotel online distribution or revenue management.2+ years experience within hotel online distribution or revenue management.Experience with sales support and marketing conceptsHighly proactive, creative and analytical orientationHigh organizational skillsStrong willingness to deliver and exceed on targetsKnowledge and experience with the use of Google Suite (Gmail, Google Drive, Google Docs, Slides and Slack)Knowledge of MS Excel and other office applicationsExcellent English language skills, other major languages will be an advantageAnalytical thinkingStrong team workerKnowledge of Postman is a plusCapable of reading and understanding logs is a plusCRM knowledge (Zoho / Salesforce or other)Seniority level
Seniority level Not ApplicableEmployment type
Employment type ContractJob function
Job function Sales and Business DevelopmentReferrals increase your chances of interviewing at HyperGuest by 2x
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