Engineering Manager, Delivery Manager

Job Opportunity at JTI : Engineering Delivery Manager Join JTI, an inclusive employer and a member of myGwork, the largest global platform for the LGBTQ+ business community. We celebrate differences and foster a sense of belonging among our 46,000 employees worldwide, with 83% expressing happiness working here. Bring your human best and make a difference with us. Learn more at jti.com.

Purpose This role is within the Digital Technology Department at JTI, specifically in the DIGITECH department of the Global Development Center. It plays a critical role in defining technology and architecture strategy aligned with our business vision, focusing on digital delivery.

Main Responsibilities

Delivery & Technical Ownership : Provide in-depth technical expertise in solution development, understand business requirements, and translate them into project deliverables. Ensure solutions align with industry standards and best practices.

Release Management : Collaborate with cross-functional teams to define release scope, develop release plans, coordinate activities, oversee testing, and improve release processes. Stay updated on industry trends related to eCommerce platforms, Azure, Magento, CI / CD, and DevSecOps.

Service Level Management : Establish and monitor performance metrics, provide management reports, and drive customer-centric initiatives to improve service efficiency and incident resolution.

Requirements

Bachelor's or Master's degree in Computer Science, Engineering, or related field.

5+ years in Delivery Management with large teams (25+ people).

Experience as a Solution Architect, Team Lead, Tech Lead, Engineering Manager, or similar role.

Proven experience in developing internet commercial solutions, cloud-based SaaS, multi-tenant, and microservice architectures.

Experience managing RFP processes for mobile app development and delivering end-to-end projects.

Fluent in English, both written and spoken.

Next Steps After applying, if selected, expect the following process within 1-3 weeks of the job posting closing : phone screening, assessment tests, interviews, and offer. Each step is eliminatory and may vary by role.

At JTI, we are committed to diversity and inclusion. We welcome applicants from all backgrounds and are ready to provide support or alternative formats if needed.

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