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IT Helpdesk Support

IT Helpdesk Support

BICGMadrid, Community of Madrid, España
Hace más de 30 días
Descripción del trabajo

The Business Innovation Consulting Group (BICG)

BICG is the union of talent from various disciplines applied to think, design, and implement the Company Experience® in organizations.

We are economists, journalists, psychologists, sociologists, mathematicians, computer scientists, engineers, architects, biologists, artists, publicists, … Ultimately, we formed a multidisciplinary creative team with a common denominator : the pursuit of excellence in each project, regardless of the challenge involved.

We are currently looking for an IT Helpdesk Support & System Administrator to join our international Team based in Madrid!

What you will do

  • User support and setup of computers, in PC and MAC environments.
  • Set up and support of smartphones and tablets, both Android and IOS.
  • Inventory of hardware and software.
  • Network Management.
  • Coordination with technical supplier’s services (Microsoft, Dell, Canon, Apple, among others).
  • Office 365 Administration (Users, groups, Exchange, Teams, SharePoint, Intune…)
  • Helping with facilities tasks

What you should bring

  • A  minimum of 1 year of experience in Helpdesk or MS Office 365 administration .
  • Languages :   Spanish and English (professional level) .
  • Generosity, autonomy, and  can-do attitude .
  • Proactive  and hands on approach.
  • Ability to be a thinker but also a doer.
  • MCSA Office 365 certification and / or similar and MS Excel level will be valued.

    • What we offer

  • Permanent contract with 6 months trial period
  • Diverse and exciting projects  in a  fun and international and established company  with over 20 years of experience in the design and implementation of modern ways of working strategies and company experience
  • Joining a team with an international mindset  and  start-up spirit
  • An  open culture  marked by  flat hierarchies  and with  direct communication paths  among professionals.
  • Self-responsible work  and the  possibility to contribute  and carry out your own ideas and creativity.
  • An amazing community of humans  where everyone finds his / her place and where we take care of each other.
  • Flexible working hours,  allowing you to organize your working day according to the needs of your team and internal client, and to your personal priorities.
  • Laptop, and possibility to work remotely.
  • Beautiful office near Cuzco.
  • Other benefits  such as :

    • o  extra days off during Christmas and Eastern,

    o    Company Events,

    o    tax advantages through our Flexible Compensation platform

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    It Helpdesk Support • Madrid, Community of Madrid, España