Position overview
As a Sales Engineer, you will be the technical master of the sales world. You will collaborate with the Sales Team, leveraging your technical expertise to lead solutions throughout the sales cycle and provide thought leadership to transform companies'B2B experiences.
You will not only have a deep understanding of the technical aspects of our offerings but also possess the communication skills necessary to explain these features in an accessible and compelling manner to non-technical audiences, including C-level executives.
Your role is pivotal in the sales process, as you will present solutions to meet client needs, and ensure that the product's technical capabilities align with the customer's business objectives.
Your objective is to become a “Trusted Technical Advisor” to our customers and inspire confidence in make positive.
Main tasks / Key Responsibilities
- Collaborate with Sales Team to understand customer requirements and provide sales support.
- Help Sales and SDRs to qualify opportunities :
Create document questionnaires and update existing ones
Prepare and Deliver product demonstrations for customers or prospects. These product demonstrations can be :Vision Generation : an overview demo that’s main goal is either discovery or create a vision
Focused : focuses on one or more specific pain or desired value,Functional Proof : demonstrate a list of functionalitiesRFP : longer demos to show functionalities based on a questionnaireProvide technical expertise and support during pre-sales discussions and helping to close dealsParticipate into bids :Quoting the professional services needed to execute a project
Writing the technical part of a proposal :Statement of Work (SOW)Change order (CO)Participate in Technical meetingsAsking security questionnaires and scalate them to the Security department if necessaryDefending the bidGive early alerts for risky projects : convoke Go / No-GO committeeParticipate in RFI / RFP / RFQ proposalsProject handover with Professional Services or Partners after selling itMaintain advanced knowledge of product featuresWork in relationship with :Sales Reps : preparing demos and technical docs to add to the bid
Customers : improving their projects (change orders)Prospects : doing demos, defending bidsPartners : support them in the presales phase, preparing demos or writing the SOW, and delivering training if requiredInternational Technical Support : helping them to identify if the customer is asking for new requirementsProduct Management (PMs / POs) : relay customer feedback and inform product enhancementsDeliver training on Esker solutions to other internal departments, like Sales, Marketing and Customer ExperienceProvide help for marketing activities : exhibitions, presentations, webinars and workshopsAbility to travel extensivelyTraining / Required knowledge
Degree in Engineer / Computer science or equivalentAdditional Degree in Economics or Business would be valuableProfessional experience
8+ years of experience defining business requirements and functional specifications. Preferable in software package implementation (either in a software company, system integrator or in house)Competences
Effective Communication and Active Listening :Excellent written and verbal communication skills
Empathy and Relationship BuildingStrong problem solving and analytical skillsCritical ThinkingAdaptability and FlexibilityAbility to assess customers’ technical and business needs
Ability to conduct requirement assessment workshops by engaging effectively with all stakeholdersAbility to function effectively in a fast paced environment and be involved in multiple bids simultaneouslyLearning oriented, open minded to new situationsClient Needs Assessment and Consultation :Strong customer-facing skills / customer service skills
Teamwork and Collaboration :Comfortable to be part of a team or work independently to meet objectives
Hands onNegotiation and PersuasionTime Management and PrioritizationEmotional Intelligence and Self-AwarenessPresentation and Public Speaking SkillsSpeaks Spanish & English fluently and is able to perfectly handle customer relationship and to fulfill job tasks in both languages.Working knowledge of Microsoft Word, Outlook and ExcelWhat we offer you - #PositivelyFulfilled
An international environment
An agile organization
Flexible working hours and flexible workplace
23 days of vacation and 1 day / year of seniority is added up to a maximum of 30 days / year
Private Health Insurance
Meal Tickets
Stay active : Take advantage of our flexible remuneration plan
Full onboarding including a stay at our Lyon headquarters.
Volunteer on your CSR day
J-18808-Ljbffr
