Customer Support Team Lead Spanish & English Speaker

TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. TravelPerk has industry-leading travel inventory alongside powerful management features, 24 / 7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. Since 2023, we’ve been voted one of the

best places to work

one of the

fastest-growing apps and tech companies

and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

We are looking for a

Team Leader

to join the

Account Management

team focused on the

DACH market ! As Team Leader, you will manage a team of Account Managers, helping them to expand each client by adding value to their current service offering. Have a strong focus on People and Performance Management. Lead and help the team to retain and grow existing TravelPerk customers. Identify, evaluate, and implement AI and automation solutions to streamline account management processes, improve efficiency, and enhance client experience. Coordinate the onboarding and training of new AMs.

2-3 years experience in a Sales Management position, preferably Account Management. ~ Previous experience as an Account Manager, preferably with experience utilizing customer management platform (eg. Strong commercial aptitude. ~ Excel savvy. ~ Hands-on experience with Salesforce. ~ Perfect written and spoken German & English.

IRL English or Spanish Lessons are held in the Barcelona office; ~ We take an IRL-first approach to work, where our team works together in person 3 days a week

• For roles in Customer Care, this can be up to 5 days per week in the office. TravelPerk is a global company with a diverse customer base—and we want to ensure that the people behind our product reflect that. All official communication from TravelPerk comes from @travelperk.com

email addresses, our verified social media channels, or recruiters listed on our official LinkedIn page. If you receive an unexpected message claiming to be from TravelPerk and asking you to take action, please forward it to