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Danish Travel Advisor – Barcelona, Spain

Danish Travel Advisor – Barcelona, Spain

TalingualBarcelona, Catalonia, Spain
Hace 1 día
Descripción del trabajo

Location : Barcelona, Spain

Salary : €22.249 gross / year

Schedule : Full-time (39 hours / week), rotational shifts between 09 : 00–20 : 00 (Monday to Sunday, 2 days off per week)

H olidays : 27 working days per year

Overview of the company :

Our client is a global leader in digital business services , known for delivering world-class customer experiences for top international brands. They aim to build a work culture where employees feel motivated, supported, and proud of their work. In their vibrant Barcelona office, they are now looking to hire a Danish-speaking Travel Advisor to join their exciting team.

Role

As a Danish Travel Advisor, you will be supporting travelers and accommodation providers through a major online travel platform. Your main tasks include :

  • Understanding and identifying customer needs
  • Mediating between international travelers and accommodation providers
  • Clarifying inquiries regarding services, payments, or technical issues
  • Providing accurate information and following set procedures via email and phone
  • Ensuring a consistently high level of customer satisfaction
  • Working with various systems (CRM, Office 365, internal platforms)

Requirements

To be successful in this role you need :

  • Fluency in Danish and advanced English
  • Prior experience in customer service (B2B or B2C) or contact center environments is valued
  • Excellent communication and listening skills (both written and spoken)
  • PC literacy and ability to work with tools such as Office 365 and CRM platforms
  • Strong problem-solving attitude and attention to detail
  • Open-mindedness toward changing business priorities and processes
  • Affinity with online travel / accommodation platforms
  • Availability to work from the office and from home (within 100 km of the office)
  • Benefits

  • Full salary : €22.249 gross / year
  • Temporary contract with the opportunity for a long-term permanent role
  • 3 weeks of paid initial training and continuous personal coaching
  • Feel Good Program : Enjoy activities like Spanish lessons, running clubs, beach volleyball, and more
  • Private health insurance offered with permanent contracts
  • Flexible perks after the probation period (e.g., childcare transport aid)
  • Work in a multicultural and international environment
  • Modern office located - easily accessible via public transport
  • Be part of a fast-growing industry with career growth opportunities
  • About Talingual

    As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV, identifying your strengths as a candidate, discussing your preferences with you, preparing you for interviews, and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at talingual.com

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    Barcelona Spain • Barcelona, Catalonia, Spain