Description
The Business Managing Partner is responsible for leading the relationship with the agency’s clients at local level. S / He is leading excellence in the Mx (Media Experience) services delivery for their client portfolio and is responsible for alignment of client satisfaction KPis across teams, by connecting Business strategy, Media Innovation / Experience and measurable efficiency.
Mission & Responsibilities
Clients :
- Be accountable for client relationships, associated revenues and P&L management, includingdigitaland data services
- For global clients] Own the client relationship in conjunction with Global / Regional teams, by ensuring clear communication within the network and by providing appropriate reports
- Be responsible for client satisfaction
- Lead all client actions on strategic accountsby excelling Mx, based on Mx brief with close support of the Strategy team- Work in close liaisewith Local Heads ofIntelligence, Mx Development and Mx Measurementto meet client requirements within agency business constraints
- Be responsible for quality, relevance and efficiency of the Media Experience delivered bymatrix teams
- Identify and initiate new business opportunities within your client portfolio– provide strong support to the Agency New Business(Global / Local)
- Fosterthe implementation ofHavas Media’s identity-based addressable audience platformto service clients.Enhance its usage within your teams.
- Deliverthe strategic recommendations to your client portfolio to meet their objectivesand leverage Mx efficiency
- Be responsible for the quality, relevance and efficiency of the Media Experience Mx, delivered by diverse teams to clients
- Be aware of all contracts impacting on client activity, and mitigate conflicts of interests
- Manage any litigation with clients
Performance management :
Be responsible for the account performance, business growth and P&LRepresent and deliver the Agency updates and strategy to shareholdersEnsure the monthly reporting and P&L management on MagnitudeManage investments at local level and report them at global levelBe responsible for credit management – invoicing and paymentAccountable for partnerships targetsManagement :
Leadmatrix teams to ensure Mx quality and performance to clientsWork closely withMx development,Channel specialists,Intelligence team,Audience architect &MediaCreative representative- Be responsible for the team performanceActively contribute to key talent acquisition processesPrevious experience & Industry background
15+ years’ experience in client servicingMedia Industry,Brand,Data Industry, Tech IndustryDeep understanding of client / sector business eco system[specify Industry]Successful experience in fast moving business with good knowledge of the client environmentAbility to manageand navigatein matrixorganizationQualifications & Languages
Master’s Degree in Business, Marketing, AdvertisingLanguages : English (Advanced)Soft skills & Competencies
Focusing on performanceBuilding collaborative relationshipsBeing flexible, adaptable, authentic & openMarketing strategyMx strategy expertData process and management, AnalyticalTech SavvyProgrammatic advanceCDJ, full funnel modelData management & business strategyTechnical skills
Financial reporting software (ex : Magnitude,Talentia, Opera,Viareport)Contract Type : Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.