Product Growth Expert

Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.

As a Retention Product Growth Expert, you will be a part of our Growth team and will be responsible for driving the overall product adoption and stickiness with the ultimate goal of optimizing for customer retention. You will collaborate closely with other members of the Growth team, Product, Engineering and Marketing teams to identify, test, and scale growth opportunities across the customer lifecycle.

Are you curious, with a sense of ownership, not afraid to challenge the status quo and have a customer’s well being as a top priority? Keep reading!

What you’ll do :

• Develop and implement growth related in-product initiatives with emphasis on accelerating and optimizing product adoption
• Design engaging in-product flows, tutorials, and other compelling content to help more users understand and adopt Make’s core features
• Closely collaborate with User Research, Design, Growth Marketing, BI Analytics, Product and Engineering teams to achieve our goals with a major impact on improving and optimizing the customer experience
• Create, execute and validate A / B experiments and surveys
• Be able to dive into quantitative and qualitative insights about our customers
• Stay up-to-date on industry trends, emerging technologies, and customer needs
• Monitor and report on business metrics to stakeholders

What we are looking for :

What we offer :

If you see a match, let us know and apply now!

careeratmake

What we stand for :

We roll together - We embrace different ideas to grow together and create powerful solutions.

Customer impact first - We empower our customers to succeed, aiming for sustainable impact.

Game on! - We're explorers at heart : play is our fuel and creativity has no limits.

Make is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race / ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.

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