Dutch Speaking - Content Moderation / Customer Service Agent in Malta

Dutch Speaking - Content Moderation / Customer Service Agent in Malta

Dutch Speaking - Content Moderation / Customer Service Agent in Malta

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Next Job Abroad is on the lookout for a Dutch Speaking Content Moderation / Customer Service Agent to join our dynamic team in the picturesque setting of Malta! This role offers an exciting opportunity to engage in both content moderation and provide top-tier customer service to our Dutch-speaking users, ensuring a positive experience across our platforms.

As a Content Moderation / Customer Service Agent, you will be responsible for reviewing user-generated content to ensure compliance with our guidelines, while also delivering outstanding support to customers encountering issues. If you possess a keen eye for detail and a commitment to excellent service, this position is perfect for you!

Responsibilities

• Evaluate and moderate user content to ensure adherence to community standards
• Offer exceptional customer support via chat, email, and phone to our Dutch-speaking audience
• Efficiently resolve customer inquiries and issues in a friendly and professional manner
• Collaborate with team members to enhance the overall user experience
• Maintain accurate records of customer interactions and moderation activities
• Provide feedback on user trends and moderation process improvements
• Keep updated on best practices within the content moderation and customer service sphere

Requirements

Benefits

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Industries

IT Services and IT Consulting

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