Payment Analyst - suscription business (Remote)

At Leadtech, we’ve been redefining digital businesses since 2009, creating innovative online solutions that reach millions of users every month. With a diverse team of over 700 members from 23+ nationalities, we’re united by a passion for creativity and collaboration.

We specialize in delivering user-centric experiences across web and mobile platforms, where people can connect with our products like never before.

We’re proud of our global reach and committed to fostering an inclusive workplace where every individual contributes to our shared vision of bringing cutting-edge projects to life. Learn more about our journey and mission on our About Us page!

ABOUT THE ROLE

Leadtech is growing, and we are seeking a detail-oriented and analytical Payment Analyst to join our product team. This role is responsible for analyzing key payment KPIs, identifying patterns and discrepancies, and optimizing the final stages of the payment funnel to improve subscription project performance. The ideal candidate will be proficient in analytics, have experience with subscription models, and provide insights to enhance payment acceptance rates and efficiency.

YOUR MISSION

As a Payment Analyst at Leadtech, you will :

• Analyze key payment KPIs to identify trends, discrepancies, and improvement opportunities.
• Monitor and evaluate the final stages of the payment funnel to propose optimizations.
• Identify patterns in transaction success rates, decline reasons, and fraud attempts.
• Support subscription-based projects by analyzing payment performance and customer retention.
• Work closely with product and development teams to enhance payment workflows.
• Generate reports and dashboards to track payment performance metrics.
• Collaborate with payment service providers to optimize acceptance rates and reduce failures.
• Investigate and resolve payment-related discrepancies, chargebacks, and fraud.
• Stay updated on industry best practices, payment technologies, and regulatory requirements.

Requirements

We’re looking for someone with a balance of hard and soft skills who can thrive in a dynamic, cross-functional environment. Here’s what we’d love to see :

WHY SHOULD YOU JOIN US?

Growth and career development

Work-Life balance

Join us in an environment where you’re free to innovate, learn, and grow alongside passionate professionals. At Leadtech, you’ll tackle exciting challenges and be part of a vibrant team dedicated to delivering exceptional user experiences.

Equal Employment Opportunity Employer :

Leadtech is an Equal Employment Opportunity (EEO) Employer, which means we encourage applications from people with different backgrounds, interests, and personal circumstances. Our team welcomes applicants regardless of their race, gender, age, religion, nationality, sexual orientation, and / or disabilities. All we need is your high energy, skills, and willingness to be part of a great project!

Location

You'll have the flexibility to choose whether you'd like to come to the office every day, from time to time, or work fully remote. We want you to find the best combination for you.

If you prefer to be surrounded by amazing people, our exceptional office is in Barcelona’s Blue Building, located right on the city's seafront. Besides our stunning views, you’ll enjoy office perks such as free fruit, snacks, and coffee, and you’ll also be able to participate in our Mario Kart and table tennis competitions.

The personal data you provide will be processed to manage your candidacy for our selection processes. You can exercise your rights of access, rectification, or cancellation by writing to our address (Avenida Litoral, 12-14, 5ta planta. Barcelona. 08005) or to (emailprotected), attaching a document to validate your identity.

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