Business Analyst

The Business Analysis team at Tokio Marine HCC, part of the Underwriting department, plays a crucial role in analyzing business processes, identifying opportunities for improvement, and implementing solutions to enhance efficiency, reduce costs, and support company goals.

Based in our Barcelona office, the Business Analyst with Project Manager experience will act as a key liaison between the front and back offices, ensuring that operational systems meet business needs. This role involves gathering and analyzing requirements, driving system enhancements, and managing project progress while keeping stakeholders informed.

Reporting directly to the Business Analysis Manager, this position also provides operational support to various departments, ensuring the seamless execution of business processes

Responsibilities :

• Serve as a primary point of contact for system-related inquiries across departments (Underwriting, Finance, Compliance, Operations).
• Lead new system implementations by translating business needs into system requirements
• Collaborate closely with stakeholders to gather, analyze, and document business requirements, ensuring alignment with strategic goals.
• Coordinate cross-functional teams and maintain stakeholder engagement throughout the project lifecycle.
• Analyze system impacts resulting from business process changes.
• Communicate system updates and improvements through emails, newsletters, and presentations.
• Utilize Azure DevOps (ADO) to log bugs / stories and track system updates.
• Participate in Scrum meetings (Refinement & Planning).
• Deliver training sessions on system updates and ensure employee understanding of monthly releases.
• Identify opportunities for system enhancements and process optimizations.
• Maintain up-to-date documentation, including Policy Administrative Systems manuals and BA (Operations) training materials.
• Work closely with the Product Owner to align system changes with business objectives.

Requirements :

Profile :

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Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence.

At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to

make a difference no matter their background. And then we give them the support and trust they need.

We’re always looking for curious, creative transformative thinkers who want to change the status quo

and have a passion for doing the right thing. If this is you, then we want you on our team.

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