Technical Consultant PCI

Philips Madrid, Community of Madrid, Spain

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Philips Madrid, Community of Madrid, Spain

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Job Description

As a

Job Title

Technical Consultant PCI

Job Description

As a Technical Consultant you will provide technical support to Philips Solutions. This includes, but is not limited to, installations, upgrades, maintenance, repairs, and other associated activities at the client's facilities in Iberia and remotely in Europe, if necessary.

The Consultant will work with the client's Healthcare Information Systems Implementation teams, providing remote and on-site technical support for both implementation and post-installation, including integration tasks, connectivity with third-party devices, and data exploitation.

Your role :

• Provide remote and on-site technical support to project teams.
• Serve as technical lead for small to medium-sized implementations and manage escalations appropriately.
• Conduct remote monitoring, manage alerts, open incident tickets, and facilitate incident resolution.
• Maintain high standards of communication and documentation with clients.
• Comply with company work practices and health and safety guidelines while ensuring smooth technical transitions for projects.

You're the right fit if :

How We Work Together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

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