Technical Consultant

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. We develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

At G+D Mobile Security , a world leader in secure telecommunications systems, we are looking for a Technical Consultant in the Digital Offering Connectivity product line .

The Role

As a Technical Consultant , you will play a key role in bridging the gap between technology and our customers. This is a client-facing, technically driven position where you’ll act as a solution architect and trusted advisor throughout the entire customer journey.

You will be responsible for defining and presenting technical solutions, preparing statements of work, and ensuring the proposed architecture aligns with the customer’s needs. From pre-sales engagement to project execution and service delivery, you will oversee solution design and support change management processes.

You will work closely with Solution Sales Managers during the pre-sales and sales phases, and collaborate with Customer Service Managers post-sales to ensure smooth implementation and ongoing customer satisfaction.

The Tasks

• Provide technical competence in pre- and post-sales by translating customer requirements and describing technical solutions, selecting and combining own and 3rd party products and services and defining additions to build individual customer solution
• Translate customer problems into detailed technical architecture and interfaces to be covered by G+D products and services
• Create solution description, including design, specification and documentation of technical solution comprising hardware, software and 3rd party services with support from the Solution Sales Manager
• Technical and architectural assessment of customer requirements vs. solution portfolio
• Create change requests on existing and new customers with service architecture and technical competence
• Design and maintain customer solution based on standard portfolio of new and existing opportunities
• Act upon the input provided by Regional Head Service & Solution Sales in regards to customer requirements around solutions, products and services
• Conduct technical workshops, present technical solutions / use cases and perform training and consulting services with customers in collaboration with Solution Sales Managers and Customer Service Managers
• Complete DCT product and services component list including costing, definition and scoping of customizations
• Engagement and trust-building with relevant technical stakeholders from customer during solution scoping and design
• Complete the technical SOC in collaboration with Solution Expert and Product Manager in Mobile Security
• Costing for customizations in collaboration with Product Management, R&D and Service Operations
• Support to and interaction with other jobs an functions

Your Education & Experience

Your Skills

What’s great about working with us :

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

HR Team Spain $$ $$ $$$$

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