Omega CRM Consulting is seeking a UX Designer & Researcher to collaborate with a leading global pharmaceutical company.
UX Design :
We require a User Experience Designer to work closely with a product team, responsible for :
- Establishing best-in-class design patterns and interactions to meet user needs
- Redesigning the end-to-end experience following a recent rebrand
- Conducting design reviews with stakeholders and providing usability guidance
- Iterating solutions based on stakeholder input and user feedback
- Creating and updating screen mockups using FIGMA
- Developing UX assets to support user research, solution development, and regulatory reviews
User Research :
The role involves conducting user research across Australia, US, UK, France, and Italy to inform UX strategy and define potential use cases for the Pet App and Vet Portal.
Developing user research plans and coordinating with vendorsPresenting results and collaborating with developers, designers, stakeholders, and product ownersRefining designs based on reviews and feedbackMonitoring feature success and gathering ongoing feedbackAdvising the product team on user-centered developmentFormulating hypotheses for testingCreating user and customer personas and journeysPlanning and executing research in five countriesHandover of all source filesExperience & Skills :
Minimum 5 years in UX Design for digital productsAt least 3 years in UX Research3+ years in a global, cross-functional environmentExperience in Animal Health is a plusFluent English requiredWhat We Offer :
Permanent contractFlexible schedule and work-life balanceTraining and certificationsHome office optionsFlexible benefits (public transport, meal vouchers, etc.)Health insuranceOur commitment to societal bettermentAbout Us :
We are a global digital company focused on transforming customer experiences through technology and data, serving various industries including retail, life sciences, manufacturing, education, and more. As a top Salesforce partner in Europe, our team of over 500 diverse professionals values knowledge, innovation, and collaboration, fostering a culture aligned with our core values of talent, flexibility, commitment, and innovation.
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