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ServiceNow Expertise Professional

ServiceNow Expertise Professional

beBeeServiceNowMálaga, Andalucía, España
Hace 12 días
Descripción del trabajo

We are seeking a skilled ServiceNow Specialist to join our team. As a ServiceNow Specialist, you will be responsible for collaborating with cross-functional teams to deliver high-quality solutions, improve processes, and provide technical support.

Responsibilities :

  • Understand what ServiceNow is and its community and services.
  • Understand the Citizen Approach within ServiceNow.
  • Configuration and maintenance of the ServiceNow platform.
  • Developing, maintaining, and customizing ServiceNow applications.
  • Managing incidents and requests through the platform.
  • Collaborating with cross-functional teams.
  • Analyzing system performance issues and providing corrective actions.
  • Conducting code reviews to ensure industry best practices.
  • Implementing security policies using ACLs, roles, and groups.
  • Documenting processes and technical solutions.
  • Drive innovative mission solutions and digital transformation.
  • Develop and enhance application prototypes & Proof of Concepts on the ServiceNow platform.
  • Document and present technical solutions aligned with customer business problems.
  • Facilitate and lead workshops for customers focusing on innovation, ideation, co-creation, development, and validation of solutions.

Requirements :

  • 3+ years of experience in ServiceNow development or similar engineering roles.
  • Experience with ServiceNow modules : ITSM and WSD.
  • Experience with Citizen development.
  • Familiarity with ServiceNow development tools such as Flow Designer, Studio IDE, and Update Sets.
  • Understanding of ServiceNow architecture, data model, and best practices.
  • Experience with Service Portal design and development.
  • Experience in developing custom applications and integrations with third-party applications.
  • Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle.
  • Familiarity with Agile methodologies and DevOps practices.
  • Ability to work within, and lead, a multi-discipline team focused on delivering high-quality output in short timeframes.
  • Knowledge of relational databases.
  • Knowledge of ITIL (incident management, change management, etc.).
  • Analytical mindset and customer orientation.
  • Ability to quickly understand new technology through instruction and self-training.
  • Strong written and verbal communication skills.
  • Critical thinking.
  • Team collaboration is key.
  • What We Offer :

  • Permanent contract.
  • Flexible Schedule.
  • Trainings & Certifications.
  • Home Office.
  • Flexible retribution.
  • Health insurance.
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    J-18808-Ljbffr

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