Salesforce Architect

Omega CRM is a Merkle & Dentsu company, a leader in Customer Experience services with over 20 years of experience in marketing technology and customer relationship management, focusing on innovation. We are seeking a Salesforce Architect.

Duties and Responsibilities

• Shape data architecture roadmaps, identifying scope, prioritization, delivery timelines, and addressing technical debt.
• Produce architectural solutions encompassing technology, services, security, license management, high-level architecture, and technical designs aligned with enterprise standards.
• Review and ensure the quality of solutions to meet business requirements and strategic vision.
• Identify opportunities for product innovation and propose designs to advance them, supporting quick wins and business benefits.
• Support integration and functional testing, ensuring compliance, security, and risk mitigation.
• Ensure service design outcomes meet quality standards and client delivery expectations.
• Contribute as a leader within Omega's communities of practice through thought leadership, training, and mentoring.

Experience and Skills

What We Offer

About Us

Omega CRM, a Merkle company, is a global digital firm specializing in customer-centric solutions, technology, data, and AI. As part of Merkle, we form Spain's largest Customer Experience Management agency, offering integrated media, creativity, content, technology, and strategy solutions. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognized leader in Spain, serving industries like retail, healthcare, pharma, real estate, education, and more. Our client satisfaction rating is 4.9 / 5, and we have received awards such as Salesforce Partner of the Year FY23 Iberia. We value growth through people, guided by our core values : Talent, Flexibility, Commitment, and Together.

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