Credit and Collections Specialist : French & English

Important multinational Group with a Centre of Excellence in Madrid

Important multinational Group with a Centre of Excellence in Madrid.

The chosen candidate will be responsible of the following tasks :

• Managing collections for assigned accounts, ensuring timely payments as per contract terms
• Identifying and resolving disputes impacting payments with internal stakeholders
• Defining collection strategies with the CoE Team Leader and prioritizing customer contacts
• Monitoring overdue performance and supporting KPI tracking
• Attending meetings with stakeholders, proposing corrective actions, and escalating issues when needed
• Supporting the integration of new customers and legal entities into the shared service center
• Contributing to the standardization of AR processes and sharing best practices
• Performing credit risk analysis and recommending credit limits based on internal policies and external reports
• Monitoring and escalating credit exposure as required
• Collaborating closely with Sales and Finance teams to ensure aligned credit management

The chosen candidate should have :

We offer :