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CBN Executive Search S.L., Castilla-La Mancha, Spain, Castilla-La Mancha, EspañaEnglish (US) Customer Care & Fashion Advisor (f / m / d)–late shift - Barcelona
MytheresaParla, Madrid- Quick Apply
To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – US English late shift (f / m / d) to be based in our Barcelona office.
WHAT YOU WILL DO
- You will be part of a team dedicated to supporting our customers in the fast-growing US Market.
- Advisory and support services for our international premium clients concerning the order process
- Answering customer requests (phone calls and e-mails)
- Providing the best in class customer service based on a fine understanding of the nature of e-commerce business
- Continuous improvement of internal processes
- Coordinate with cross-functional teams including payment, customs, warehouse, and shipping to troubleshoot product / customer related issues
- The training hours for this position will be Monday-Friday, between 9am-8pm CET, while the positions hours will be Monday-Friday 3pm-12am CET.
WHO YOU ARE
WHAT WE OFFER
WHO WE ARE
Mytheresa is one of the leading global digital luxury shopping platforms. Our unique digital experience is based on a sharp focus on high-end luxury shoppers, exclusive product and content offerings, leading technology and analytical platforms as well as high quality service operations.
Since January 2021 we are a listed company on the New York Stock Exchange. More than 1,200 employees from over 70 countries work passionately to provide the best shopping experience.
Creating a strong as well as a diverse and inclusive team is essential for Mytheresa. For us your expertise and motivation matter more than your individual walk of life. Mytheresa ensures a fast and equal hiring process.
Información adicional :
Tipo de contrato : A tiempo completo